Routine consultations are by appointment and can be made in person at the surgery or by calling 01634 563 888. If your problem is of an urgent nature please inform reception when you call.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can cancel your appointments online using the NHS app or Patient Access.
Online Services
You can book, amend or cancel appointments using the following online services:
NHS App
NHS App Features
The NHS App has been redesigned to make it simpler and easier to access NHS services.
Some items have moved within the App, but all the health services you need are still available. Your settings will remain the same before and after the update too.
The user-friendly version of the NHS App has been available since December 11th 2023, making it easier to:
- order repeat prescriptions
- book appointments
- access 111 Online
- view your GP record
- and much more…
Need some help using the NHS App? Use the in-app Help feature or visit nhs.uk/nhs-app for guidance.
Patient Access
You can use Patient access to book / cancel appointments, or request repeat prescriptions online 24/7
Login to Patient Access.
Practice Nurses
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
Home Visits
If possible please try to telephone reception before 11.00am if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.